Brokerage Officer

Adkins & Cheurfi are searching for a Brokerage Officer for a role-based in the Cambridge.

Adkins & Cheurfi, on behalf of Cambridgeshire County Council, are looking for a Brokerage Officer to contribute to the effective running of the team and office. As a Brokerage Officer you will be responsible for providing office administration, financial, management and supervision support services, ensuring that services are delivered to a high standard and enabling the Council to deliver a customer focussed service more effectively and efficiently.

These are full-time roles. Office is based in Stanton House, Cambridge, however, the roles would be partially working from home.

Job Specific Accountabilities:

• Respond to service requests for permanent nursing and residential care placements across Cambridgeshire & Peterborough

• Respond to the need for managing block contacts with Providers and teams to ensure efficiency in care planning

• Negotiate and manage care placement prices with independent sector care homes

• Sourcing of Domiciliary Care packages across Cambridgeshire & Peterborough

• Respond to queries, liaising with Officers, Managers and departments to ensure all advice and communication (telephone, letters, emails, face-to-face) is delivered to County Council standards and regulatory guidelines

• Responsible for overseeing document & data management (paper and electronic), including filing and distributing documents

• Oversee the collection, collation & manipulation of a wide range of information using CCC information systems, to generate reports, prepare letters, memos and documents

• Arrange meetings, training events and collect and organise all supporting materials, distributing agendas and minutes as required

• Undertake general clerical & administrative tasks and support the team and service as required

• Assist with monitoring and/or management of budgets in accordance with County council financial processes, systems and instructions as necessary

• Ensure that County Council financial processes and systems are complied with

• Provide discharge/new referrals information for management reports

• Oversee that meetings and events are properly planned and arrangements co-ordinated

• Use and maintain the Council’s databases and information systems to produce reports, presentations, undertake analysis and provide recommendations for action

• Work flexibly with other secretarial staff within the team at all levels to ensure that workloads and key positions are covered in the event of absence or need

Essential Knowledge and Experience:

• Extensive office administrative experience

• Fully proficient at using IT systems, with a good working knowledge of Microsoft Windows and associated office packages

• Knowledge of health and safety legislation

• Knowledge of Data Protection and Equal Opportunities legislation and their requirements

• Understanding of financial management, procedures and processes

Essential Skills:

• Able to prioritise workload

• Able to consistently produce work of a high standard

• Good interpersonal skills – able to communicate in a friendly, open and constructive manner

• Able to work on own initiative with minimal supervision

• Commitment to continuous service development

• Confident to ongoing personal and role development