Role | Consultant |
Position | Application Packaging Support Consultant |
Academic Background | Bachelor of Engineering / Technology / Science |
Overall Experience (in yrs.) | 5-8Yrs. |
Location | Stuttgart, Germany |
Adkins & Cheurfi are recruiting for an Application Packaging Support Consultant based in Stuttgart in Germany
Skill Summary | |
Technical skills (Required – Mandatory) | Applications Packaging (both native, MSIX, Driver packaging and AppV), including PowerShell and Application packaging for Intune based deployment. Experience in packaging complex engineering applications using Flexera admin studio, Driver file management, Application layering (App Attach/ App Volume)
PowerShell scripting, Task sequence knowledge and Windows10 Image testing and optimization, SCCM/ Intune based deployment |
Technical skills (Required – Nice to have) | Scripting and Application Packaging automation, |
Language skills needed | German (B2/C1), English |
People skills | Lead for 5-10 team members |
Soft skills | • Work in a Global delivery environment
• Experience in running operations with ITIL processes. • Excellent Analytical and troubleshooting skill. • Excellent in Verbal, written communication. • Creative thinking in implementing Service improvements (automation, incident reduction, etc.). • Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands. • Ability to work independently, within general guidelines or best practices and manage complex technical solutions |
Area of responsibilities | Skill Level | |
• | Develop and maintain relevant technical and procedural documentation. | |
• | Patch management and Updates for Enterprise (Core) and In-House Applications | |
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Test environment maintenance, UAT coordination and reporting
Application packaging and deployment adhering to SLA and KPIs Provide support and advice to colleagues and level 2 team members through one on one training and knowledge articles. Liaise on behalf of the client on significant, complex, or technical issues with service providers, external practitioners, and industry representatives. |
Expert |
• | Lead, plan and manage service provider activities and workstreams to deliver project outputs | |
• | Manage a range of stakeholders and subject matter experts to ensure operations and ensure alignment to business needs. | |
• | Assist with ITSM processes, standard operating procedures, and user-guide development in support of technical activities | |
• | Arrange and engage with various integration forums and internal governance committees | |
• | Develop smooth working relationships between all parties within the support model to ensure the best possible service delivery and user experience. | |
• | Define new architectures and drive an independent project from an architectural standpoint | |
• | Application Readiness (Application Inventory gathering, Rationalization and liaising with application owner on install instruction, media validation and UAT testing | |
• | Perform User-Machine-Software mapping to arrive at optimum rollout plan for application and devices with considering business criticality and Priority | |
• | Implement automation for a significant reduction in manual efforts | Mid-Level |